FAQ • QUICK CLARITY
Answers, clearly.
Services, process, approvals, consent, payment, and Agent.
• What does ShivAstra do?
ShivAstra builds two core systems for B2B businesses: Content System (for consistent content output) and Lead-to-Meet System (for qualified meeting generation). We focus on structured execution, trust-first practices, and daily approvals.
• Are you an agency or a tool?
We're a systems provider. We build repeatable pipelines for content delivery and lead qualification—not just creative services or software tools.
• Who is ShivAstra best suited for?
Founders, personal brands, small B2B teams, and consultants who need predictable content output or structured lead generation without the chaos of manual execution.
• What is the Content System?
A structured content delivery pipeline: topic planning → scripting → recording guidance → editing (shorts + long) → captions → posting-ready assets. All gated by daily approvals before publishing.
• Does the Content System generate leads or sales?
No. The Content System is for consistent content output. If you need meetings and leads, that's the Lead-to-Meet System.
• Who should use the Content System?
Creators, founders, educators, and coaches who want structured content delivery without inconsistency or coordination chaos.
• What content modes do you offer?
Three modes: AI (digital twin with KYC + consent), Real (you record, we edit), and Hybrid (mix of both based on scenario).
• What is the hybrid content model?
You record some videos yourself, and we use AI for others (e.g., repurposing, quick updates). Requires consent for AI usage.
• Is AI content safe for personal branding?
Yes, if done with KYC, signed consent, scope definition, and daily approval gates. We built safeguards specifically for this.
• Can I switch between AI, real, and hybrid later?
Yes, but AI mode requires KYC + consent setup first. Switching is possible during monthly reviews.
• What result do I get in Lead-to-Meet System?
A hot lead + booked meeting. We hand over only when the prospect is ready for a closing conversation.
• What do you do in the backend?
We do niche-based prospecting, structured outreach, follow-up, basic problem understanding, and qualification—then hand over with context when the meeting is ready.
• Do you guarantee a fixed number of meetings?
Outcomes depend on niche, offer clarity, and volume. We scope expectations during setup and improve based on evidence-first review.
• Will this feel spammy to prospects?
No. We keep communication respectful and structured, with clear opt-out.
• What do I receive at handover?
Prospect details, intent summary, key context, conversation notes, and confirmed meeting details.
• How does your process start?
We do a scope + setup step where goals, deliverables, and success definitions are finalized.
• What are “daily approvals”?
Nothing goes live without your approval. It keeps output brand-safe and controlled.
• Do you also do improvement meetings?
Yes. We do bi-weekly or monthly improvement meetings to refine the system using evidence.
• Do you provide SOPs and handover docs?
Yes. We provide SOP + handover guidance + logs where needed.
• What is your consent-first AI policy?
If AI voice/avatar is involved, we require KYC + signed written consent before any such work begins.
• How do you define scope?
Consent scope is defined clearly by platform + duration + formats.
• Can a client withdraw consent later?
Yes. Consent can be revoked. We stop usage and follow the agreed handling process.
• What’s your data retention policy?
We retain sensitive raw assets for 30 days, then remove them as per policy.
• Who owns the final assets?
Client owns final assets. We don’t use your assets to train or support other clients.
• Are celebrities or politicians allowed?
No. We don’t do celebrity/politician cloning.
• Do you show pricing publicly?
Twin Content System pricing is transparent. Lead-to-Meet is custom scoped.
• Is there a setup fee?
Yes. One-time setup: ₹5k–₹20k, depending on complexity.
• What add-ons are available?
Posting-only, limited social handling, extra shorts/long, repurpose packs, script-only, thumbnail-only.
• How do I pay?
After selecting a plan, you’ll see a payment QR/Barcode page. Scan and complete payment.
• How does service activation happen?
After payment, share the payment screenshot on WhatsApp/email. We confirm and activate delivery.
• Where can I send the screenshot?
WhatsApp is fastest. Email is also supported.
• Do you have a refund policy?
Yes. A short refund policy is shown on the payment page.
• What is ShivAstra Agent?
A text + voice assistant that helps with services, FAQs, and policies—and can also answer general questions.
• What’s the difference between Site Guide and General Assistant mode?
Site Guide answers using your website content (most accurate). General Assistant is broader and may be less accurate for business-specific details.
• Which languages are supported?
User can choose Hindi, Hinglish, or English.